June 26th 2009
The Heart of Marketing. Love your customers and they will love you back. Judith Sherven & Jim Sniechowski.
- Image by jakeliefer via Flickr
The Heart of Marketing. Love your customers and they will love you back. Judith Sherven & Jim Sniechowski. 2009 ISBN 9781600375590. I really liked this book wrto its point of view to marketing and sales.
The book is itself a complete example of soft sell marketing. Show the client where there are shortfalls, how life would be better if they are met and how this couple has some materials for sale that could greatly assist in this. No pushing, rather a guided method with very good copywriting. If you used this approach with what Sharon Drew Morgen shows us in her approach to qualifying/selling I believe you could have a doubling effect on increasing sales velocity and repeatability.
- Once again we see the comment that you need to touch a prospect 3-9 times before he gets ready to buy.
- Good insight, the role of marketing is to help a prospect get ready to buy. (Sharon would add, if you have anything that would really help them)
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Category: Marketing
One Response to: “The Heart of Marketing. Love your customers and they will love you back. Judith Sherven & Jim Sniechowski.”
Thanks Reg,
We appreciate you seeing our entire book as an example of soft sell marketing…AND we appreciate your recommendation and positive review!
Thanks also for giving a couple of our other books exposure – the wedding book is the only one for the couple – after all it’s not HER day – it’s THEIR day.
Just tweeted about your blog site and hope everyone signs up to follow you.
Judith & Jim
Judith Sherven, PhD and Jim Sniechowski, PhD
http://TheHeartOfMarketing.com