Traversing the Traction Gap. Bruce Cleveland.
Traversing the Traction Gap. Bruce Cleveland. 2019. ISBN 9781635765748. With a forward and collaboration with Geoffrey Moore this promises to be a very important book in the tech sector. The author and his group Wildcat Ventures has analyzed the getting to and through the Chasm in more detail than ever before. In our gotomarket practice we have seen the truths that Cleveland puts forward in many iterations in too many companies. A startup and young company should have this book handy through the several years and rough times that they need to weather. Much of the necessary hard stuff can be planned for and mitigated if you follow what this book has to say. It goes beyond MVCategory, through MVProduct to MVrevenue, to category lead then traction and scaling. The insights on the right team at all stages is worth the price of the book. This may become the tech book of the year.
Category: Agile, Finance, Innovation, Lean, Management, Sales Effectiveness, Strategy, Technology Industry
Rebel Talent. Why it pays to break the rules at work and in life. Francesca Gino
Rebel Talent. Why it pays to break the rules at work and in life. Francesca Gino. 2018. ISBN 9780062694638. The author is a Harvard business professor who researches the psychological, cultural and business structures which lead to growth, innovation and success. Since she uses the case study method, the book is a collection of case studies that she has collected in the the course of her career. The studies are diverse and often ones you will not have read before. She has knack of pulling out the inner stories of widely variable subjects like Napoleon, Houdini, Hot dogs, Italian high end cuisine, Landing a jet on the Hudson, Pixel and more. She has a tidy and compelling writing style . A good book for a summer read or a four hour flight. I read it almost non stop.
Category: Communication, Innovation, Management
Finding My Virginity. The new Autobiography. Richard Branson.
Finding My Virginity. The new autobiography. Richard Branson. 2017. ISBN 9780735219434. Well, you could not find a more elaborate showman than Branson and he certainly has no issues with tooting his own horn ( Now for the second time) . That said he is also a master of the story so each chapter is an unique and compelling story. the copy is fresh , insightful (perhaps a tad self seeking) . Today’s leader would learn much from Branson’s breezy leadership style. While staying in Australia I chatted to relatives who were among the early Virgin Blue employees and they could not say enough good things about the man and his leadership team. The breadth of his efforts is astonishing, from telecom through to health and space. In one story Branson makes a very good argument for the moving of drug and addiction/treatment from being a criminal to a health problem. We saw this working well in Portugal which has decriminalized all drug and addiction issues. Each chapter/story pulls you forward through this substantial book until nothing he does could surprise you. So I advise reading the book.
Related articles
Category: Leadership, Management, Technology Industry
Malcolm McDonald on Key Account Management. Malcolm McDonald & Beth Rogers
Malcolm McDonald on Key Account Management. Malcolm McDonald & Beth Rogers. 2017. ISBN 978 0 7494 8077 6. MacDonald is a giant in the field of marketing and is one of Rocket Builders goto authors when we need to really dig into a topic. This co-authored book is very readable, current and immediately useful to enterprise sales and marketing teams who wish to look at their markets strategically. I liked the entire book as it did a very clear job on describing and using the three levels in ABM and then how to id where to use and apply KAM. The liberal use of case studies and experienced practitioners to describe how to use all this was excellent. I really appreciated the work in Chapter 3 on auditing how you were doing and mapping out where you could go. The author is diligent at asking you to use measures and metrics that can be used and are useful. As well Chapter 5 is good at mapping value, how to apply measures and package it so it can be taken to your clients. Well worth the modern sales and marketing executive and strategic practitioners time to read and use this book
Related articles
Category: Management, Marketing, Sales Effectiveness, Strategy
Kitchen Confidential. Adventures in the culinary underbelly. Antony Bourdain
Kitchen Confidential. Adventures in the culinary underbelly. Antony Bourdain. 2008. Hilarious, cutting, pithy and all too true sounding this a book that rips the covers off kitchens and those who work there. The author makes no bones about his generations of obnoxious, dissolute, atrocious behavior. It seems to be all there. You will come away with a new insight into the industry.
Related articles
Category: History, Leadership, Management
The Next Factory of the World. How Chinese Investment is Reshaping Africa. Irene Yuan Sun
The Next Factory of the World. How Chinese Investment is Reshaping Africa. Irene Yuan Sun. 2017. ISBN 9781633692817. A thoughtful analysis of the similarities of Africa and China in how Africa could replicate China’s jump from an agrarian to a manufacturing country in a very short order. The author makes some very good , logical points as to how this could be achieved. IN many ways Africa is exactly like China was just one generation ago. The same Chinese businessmen who made this jump in China are now doing the same in Africa. And Africa does have the poverty level farmers who would see a low wage industrial job as a step up. Plus by working for these Chinese businesses the Africans can learn how to do run a factory and eventually have factories of their own. The Chinese have recent experience with corruption at home so they know how to deal with African corruption. I was interested to read that the bulk of investment is from private Chinese firms, not the famous Chinese zombie state enterprises. From a Western perspective we may be losing sight of how simple this could be as we are too far along the technology path. A delightful and useful read.
Related articles
Category: History, Management, Manufacturing
Competing Against Luck: The story of innovation and customer choice. Clayton M Christensen, Taddy Hall, Karen Dillon, & David S. Duncan.
Competing Against Luck: The story of innovation and customer choice. Clayton M Christensen, Taddy Hall, Karen Dillon, & David S. Duncan. .2016. ISBN 9780062435637. As ever any book from Christensen is a delight to read. This one fleshes out the concept of a Job to Be Done as the driving force behind successful innovation. Many successful and innovative companies start out with a clear focus on the users job to be done and they are wildly successful. Later as this focus gets muddied by all the reams of data coming from the marketplace, many companies lose their way. Using experience gained from the numerous companies they have worked with over the years, the authors clearly show how the successful companies like Amazon, Intuit, The Khan Academy , The Mayo Clinic and others continue to stay focused on their North Star. I recommend this book to anyone in a position of leadership to read, ponder , reread and implement.
Related articles
Category: Innovation, Leadership, Management, Technology Industry
Mistakes Millionaires Make. Lessons from 30 successful entrepreneurs. Harry Clark.
Mistakes Millionaires Make. Lessons from 30 successful entrepreneurs. Harry Clark. 2016. ISBN9781626343283. The author, a member of EO went out to 30 others members/acquaintances who like him had built up and lost significant sums while running their businesses. He extracts extremely expensive lessons learned, how to recognize and avoid this issues and then inoculate yourself against making those same mistakes. The language is simple, unvarnished and concise. The damage that these mistakes caused to their business, family life , investors and friends was significant. Each story is worth a read and a reread. Every entrepreneur needs this book.
Category: Lifeskills, Management
Pancakes in Paris. Craig Carlson.
Pancakes in Paris. Craig Carlson. 2016. ISBN 9781492632122. So a young American falls in love with all things France and Paris and through many twists and turns eventually finds his way back there to open up a Breakfast in America diner, since that is what he missed the most while living there. His writing is very personal and human and he is totally unvarnished about the byzantine labor laws in France that make running a business a nightmare. You will laugh and cry through this book as the author meets and then then gets through many incredible struggles. There are some good business and life lessons in this book.
Related articles
Category: Leadership, Lifeskills, Management
Mastering the Complex Sale, Exceptional Selling , The Prime Solution , by Jeff Thull.
Mastering the Complex Sale, Exceptional Selling , The Prime Solution , by Jeff Thull. 2010, 2006, 2005. This set of books which detail the Complex Sale process from the point of view of delivering value are easily the most completely thought out approach I have read to date on selling value.
Thull starts with a a simple idea, that sellers /solutions need to tie their offer into solving valuable real measurable business problems , from the customers point of view to enable real measurable value outcomes . Like any simple idea, the details of delivery have far reaching impacts on sellers and customers. He has many phrases which stick with you, like always going for the no, spectacular success comes from unspectacular preparation, no problem/pain no sale, no surprises, the salesperson is like a doctor.
Thulls four separate steps are
- Discovery
- Diagnosis
- Design
- Deliver
But the devil is in the details. Thull provides the details needed tofill in this framework. This approach has the potential to set any seller far away from the pack of competitors as well as making customer relationships very competitor proof. Of any approach, this one truly recognizes the uniqueness of very customer and how to ensure the customer gets that value as well as recognizes it. This is a transformative process not only for the customer but the sellers organization as well. A must have for if you are the complex sales marketplace.