Archive for February 16th, 2010

SWAT. Systems working all together. Timothy L. Johnson.

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SWAT. Systems working all together. Timothy L. Johnson. 2010 ISBN 9781934417027.  A very good book on using systems thinking. This is a great application of many of the most useful parts of lean and six sigma thinking. I enjoyed how the author has boiled this to a simple to digest and apply process. By using the business fable format, he draws you in as the reader. I read this at one sitting, I could not put it down.  If you run  a business, conduct meetings and want to accomplish things in your life with groups, this is a very useful book!

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Category: Leadership, Management

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Surviving Dreaded Conversations. Talk through any difficult situation at work. Donna Flagg

Surviving Dreaded Conversations. Talk through any difficult situation at work. Donna Flagg. 2010 ISBN 9780071630252. AnSurviving Dreaded Conversations: How to Talk Through Any Difficult Situation ...other very useful book from McGraw Hill.  Boy do I wish I had this book by my desk many times in my career.  Her opening paragraphs/exercises  on how to confront your own ego and recognize its impact are worth price of the book in itself.  By using real world real people examples Flagg is able to drive home,  how, what, when and where to get it done.  She even included scripts and tips on structure of conversations. Some of the uses of humour are just priceless!  Lesson learned, bite the bullet, pick the time and place and do the deed, the anxiety you feel beforehand is way larger than the work involved.  Great managers bookshelf book (but it is as useful for employees as well)  And its an easy read.

Category: Lifeskills

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