{"id":95,"date":"2005-11-20T18:50:00","date_gmt":"2005-11-21T02:50:00","guid":{"rendered":"http:\/\/www.regnordman.com\/2005\/11\/20\/client-at-the-core-aquila-marcus\/"},"modified":"2007-02-12T18:36:34","modified_gmt":"2007-02-13T02:36:34","slug":"client-at-the-core-aquila-marcus","status":"publish","type":"post","link":"https:\/\/www.regnordman.com\/2005\/11\/20\/client-at-the-core-aquila-marcus\/","title":{"rendered":"Client at the Core. Aquila & Marcus"},"content":{"rendered":"

Client at the Core. August J. Aquila & Bruce W. Marcus. 2004. ISBN
\n0471453137.
\nMarketing and Managing Today’s Professional Services Firm. This is an
\nextension of Maister’s work
\non Professional Services Firm management. Although all the examples
\nrefer to accountants and lawyers,
\nthe content is very germane to any service firm. The thrust is to
\neducate the services professional on the
\nrelationship of marketing. sales to management of the firm. The book
\ndoes an admirable job. In our practise we are very often retained to address the daily struggle thatservices firms come up against in these areas.
\nIn the corporate world the management solutions to these issues are
\nrecognized and addressed. Professionals by their nature of being professionals in a practise area are not trained or educated in the management tools needed to achieve
\nthese goals. Plus time spent away from “practise” to address these areas
\ncomes often at the detriment of the firm. Excellent book and very timely. If the issue is relevant, a library keeper (easy read too).
\n