Archive for October 21st, 2013

Dealing With People You Can’t Stand. 3rd Ed. How to bring out the best in people at their worst. Dr. RIck Brinkman & Dr. Rick Kirschner.

Texas Governor Rick Perry speaking at the Hous...

Dealing With People You Can’t  Stand.  3rd Ed. How to bring out the best in people at  their worst. Dr. Rick Brinkman & Dr. Rick Kirschner.2012. ISBN 9780071785723. The title called out to me to read it. We have all been in “those” situations.  With a breezy style, light touch and excellent examples the authors do a very good job on the subject. I appreciated that they identify the “types’, give good examples of the type in action  and how to recognize, react and get the best out of them. I was at a public meeting recently and when faced with one  “type”, I employed a tactic from the book. Imagine my surprise at how well it worked.  If you manage or work with  others I am certain you will find this a good resource.