December 7th 2004

The Trusted Leader. Galford & Drapeau.

The Trusted Leader. Galford & Drapeau. 2002. ISBN 0743235398. Galford was a co-author with David Maister on The Trusted Advisor. This is a good book for CEOs and division leaders charged with change management. They look at three types of trust, strategic, organizational and personal trust. If your company is facing trust destroyers such as crises, restructuring, mergers, downturns, and executive departures, then the research and case studies in this book will be helpful. Not an easy read, it skirts being too dense at times. Get it from the library if you already have the Maister book, else its also in the bargain bin these days.

The Trusted Leader

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